Pub operations software

Keep every shift, tap, task, and handover under control.

PublicanOps helps pubs manage the daily operational work that keeps service moving — from bar opening checks and tap cleaning to bistro prep, toilet rounds, gaming room checks, accommodation tasks, maintenance faults, and closing handovers.

One Daily Run for every shift, role, and area of the pub.

See how PublicanOps works for pubs
  • Bar routines
  • Cleaning checks
  • Maintenance faults
  • Gaming areas
  • Shift handovers

Built for the rhythm of pub service

The operational reality

Modern pubs are more than bars.

Many combine food service, gaming, functions, accommodation, beer gardens, bottle shops, live entertainment, and late-night trade. The work happens quickly, across multiple staff groups, often under pressure.

When tasks live in memory, paper, group chats, or verbal instructions, the same issues keep appearing: missed cleaning checks, unclear handovers, slow maintenance follow-up, and equipment problems discovered too late.

Scope

What PublicanOps helps pubs manage

Venue areas

  • Main bar
  • Bistro or kitchen
  • Gaming area
  • Accommodation rooms
  • Beer garden
  • Toilets and amenities
  • Cellar and cool room
  • Function spaces
  • Staff areas
  • Outdoor areas

Operational processes

  • Bar opening checks
  • Bar closing checks
  • Tap cleaning routines
  • Toilet cleaning rounds
  • Bistro readiness checks
  • Gaming area checks
  • Accommodation room tasks
  • Maintenance requests
  • Shift handovers
  • Incident and issue notes

Assets

  • Beer taps
  • Kegs and cellar equipment
  • Fridges and chillers
  • Glasswashers
  • Kitchen equipment
  • Gaming machines
  • TVs and AV
  • HVAC
  • Accommodation fixtures

How it works

How PublicanOps works for pubs

PublicanOps gives pub teams a live Daily Run for each shift. Staff see the work relevant to their role and area, managers see what has been completed, and issues can be flagged before they become service problems. If a tap needs attention, a check is missed, or a cool room has a temperature issue, PublicanOps captures it and puts it in front of the right person.

01

Inspect

Inspect venue areas, assets, and recurring tasks.

02

Assign

Assign the right work to the right team or role.

03

Complete

Complete checks, log faults, attach notes, and capture evidence.

04

Report

Report on missed work, open issues, asset history, and shift performance.

Platform fit

Everything connected in one system

01

Bar & bistro operations

Track operational issues, venue presentation, kitchen equipment faults, and service disruptions.

02

Maintenance & repairs

Manage HVAC, refrigeration, plumbing, electrical, and venue maintenance workflows.

03

Accommodation operations

Coordinate room issues, inspections, housekeeping defects, and guest-impacting maintenance.

04

Gaming areas

Capture machine faults, floor checks, and compliance workflows.

05

Staff & contractor coordination

Keep venue teams aligned with centralised operational communication.

Built for every role

Role-based benefits

Pub Owner / Operator / General Manager

  • Better visibility of day-to-day venue standards
  • Reduced reliance on verbal updates
  • Clearer maintenance and asset records
  • More consistent shift performance

Venue / Operations Manager

  • Standard routines across shifts and teams
  • Less chasing of cleaning, bar, and maintenance tasks
  • Better handover quality
  • Clearer follow-up on recurring issues

Duty Manager

  • Live view of what needs doing this shift
  • Easier task assignment
  • Better handover notes
  • Faster issue escalation

Bar Staff

  • Clear opening and closing jobs
  • Simple way to report faults or low stock
  • Less confusion during busy service

Maintenance / Facilities

  • Better fault details
  • Photos and asset links included
  • Clearer priorities
  • Service history tied to equipment

Workflows

Common pub workflows

  • Bar opening checklist
  • Tap cleaning routine
  • Toilet cleaning round
  • Cool room temperature check
  • Bistro prep check
  • Gaming area floor check
  • Accommodation maintenance issue
  • Beer garden inspection
  • Closing handover

Why it fits

Why PublicanOps fits pubs

  • Designed around physical spaces, not abstract projects
  • Built for shift-based work and recurring checks
  • Captures assets, faults, and handovers in one place
  • Gives managers control without burying staff in admin
  • Mobile-first for frontline teams
  • Practical, dependable, low-friction adoption

Suggested trial

Suggested free trial setup

Recommended

Bar opening + toilet cleaning rounds + Duty Manager handover

  • Easy to understand
  • Immediate operational value
  • Strong staff adoption path
  • Clear manager visibility

Alternative trial options

  • Tap cleaning and cellar checks
  • Gaming area floor check
  • Accommodation maintenance workflow
  • Venue closing checklist

Run the pub from one clear Daily Run.

PublicanOps helps pubs manage bar routines, cleaning checks, maintenance issues, assets, and shift handovers from one dependable place.

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