Inspect
Inspect venue areas, assets, and recurring tasks.
Hotel pub operations software
Connect rooms, venue operations, maintenance, and handovers in one place.
PublicanOps helps hotel pubs manage the work happening across accommodation, bars, bistros, function spaces, gaming areas, amenities, maintenance, cleaning teams, and Duty Manager handovers.
One operational layer across guest-facing and back-of-house work.
- Rooms
- Functions
- Bar and bistro
- Maintenance
- Shift handovers
The operational reality
Hotel pubs combine multiple businesses under one roof.
Accommodation, food and beverage, gaming, functions, maintenance, housekeeping, late-night service, and guest support all overlap. A broken air conditioner, a function setup issue, a bistro fault, or a missed amenity check can quickly affect guest experience and revenue.
PublicanOps connects every layer so issues don't disappear between teams.
Scope
What PublicanOps helps hotels manage
Venue areas
- Accommodation rooms
- Reception or check-in area
- Main bar
- Bistro / restaurant
- Function rooms
- Gaming room
- Toilets and amenities
- Outdoor areas
- Back-of-house spaces
- Plant and maintenance areas
Operational processes
- Room maintenance requests
- Housekeeping follow-ups
- Bar opening and closing checks
- Bistro prep checks
- Function setup and reset
- Guest issue follow-ups
- Asset inspections
- Amenity checks
- Shift handovers
- Manager reporting
Assets
- Room fixtures
- HVAC and air conditioning
- Beds, furniture, and fittings
- Fridges and minibars
- Kitchen equipment
- Bar equipment
- AV and screens
- Gaming machines
- Plant equipment
How it works
How PublicanOps works for hotels
A room issue can be logged, assigned, followed up, and included in the next handover. A function setup can be scheduled with pre-event and post-event checks. A maintenance issue can be linked to an asset and tracked through resolution. Managers get visibility across both guest-facing and back-of-house work.
Assign
Assign the right work to the right team or role.
Complete
Complete checks, log faults, attach notes, and capture evidence.
Report
Report on missed work, open issues, asset history, and shift performance.
Platform fit
Manage the entire property
Rooms & accommodation
Track faults, inspections, maintenance requests, housekeeping issues, and asset servicing.
Venue operations
Coordinate front-of-house, kitchens, gaming, cellar operations, and public spaces.
Events & functions
Manage event readiness, setup tasks, contractor coordination, and operational workflows.
Maintenance & engineering
Centralise work orders, preventive maintenance, and contractor management.
Compliance & safety
Digitise inspections, audits, incident reporting, and operational checklists.
Built for every role
Role-based benefits
General Manager / Operator
- ✓Better visibility across rooms and venue operations
- ✓Reduced guest-impacting surprises
- ✓Stronger maintenance and asset records
- ✓More consistent reporting
Venue / Operations Manager
- ✓One place for tasks across departments
- ✓Better coordination between rooms, functions, bar, and maintenance
- ✓Fewer handover gaps
- ✓Clearer follow-up ownership
Duty Manager
- ✓Live view of room, venue, and guest-related issues
- ✓Easier shift handovers
- ✓Faster escalation of urgent maintenance
- ✓Clearer priorities during service
Housekeeping / Cleaning
- ✓Clear follow-up tasks
- ✓Easier issue reporting
- ✓Better visibility of room and amenity problems
Maintenance
- ✓Asset-linked repair history
- ✓Clearer fault descriptions
- ✓Better prioritisation of guest-impacting issues
Workflows
Common hotel workflows
- →Room maintenance request
- →Accommodation issue handover
- →Function room setup
- →Post-event room reset
- →Bar opening and closing checks
- →Bistro readiness check
- →Toilet and amenity checks
- →HVAC or plant fault log
- →Manager shift report
Why it fits
Why PublicanOps fits hotels
- ✓Connects rooms, functions, and venue ops
- ✓One operational layer alongside your PMS
- ✓Visibility across every department
- ✓Faster guest-impact response times
- ✓Reduced equipment downtime
- ✓Audit-ready compliance evidence
Suggested trial
Suggested free trial setup
Recommended
Accommodation maintenance + Duty Manager handover
- ✓Clear guest experience impact
- ✓Easy to prove value
- ✓Connects rooms, maintenance, and management
Alternative trial options
- →Function setup and reset workflow
- →Bar opening and closing checklist
- →Whole-venue cleaning schedule
- →HVAC / plant asset tracking
Bring hotel pub operations into one shared system.
PublicanOps helps hotel pubs manage rooms, venue areas, assets, maintenance, events, and shift handovers with clearer accountability.