Feature · Maintenance requests
Maintenance requests, captured at the point of issue.
When something breaks, the fastest path to a fix is a clean record. PublicanOps lets any staff member raise a maintenance request against the asset or venue area, with photos and notes, and routes it to the right team.
Maintenance requests
From fault spotted to fault fixed.
Capture the fault
Photo, location, asset, and notes from the floor in seconds.
Route automatically
Faults reach the right maintenance team, contractor, or duty manager.
Track status
Open, in progress, resolved — visible to managers and staff.
Keep history
Every fault stays connected to the asset and the room.
Spot patterns
Surface assets and areas that keep generating faults.
Close the loop
Resolution notes feed the next handover and the next service.
FAQ
Common questions
Can floor staff raise maintenance requests?
Yes. Anyone with access can log a request directly against the asset or area, with a photo and short note.
Can we use it with external contractors?
Yes. You can route requests to internal teams, in-house maintenance, or external contractors.
Free trial for venue partners
Map PublicanOps to your venue in a free trial.
We will set up venue areas, recurring checks, assets, maintenance routing, and shift handovers for your operation — and walk you through it.