Club operations software

Run every room, shift, asset, and check from one dependable place.

PublicanOps helps large clubs manage the daily work behind smooth operations — from bars, bistros, gaming rooms, function spaces, cool rooms, amenities, maintenance, compliance logs, and shift handovers.

One operating layer across departments, roles, shifts, and assets.

See how PublicanOps works for clubs
  • Gaming rooms
  • Bistro operations
  • Functions
  • Asset maintenance
  • Shift handovers

Trusted by complex club operations

The operational reality

Large clubs are complex, asset-heavy venues with many departments operating at once.

A single day can involve gaming floor checks, bistro service, bar prep, function setup, toilet cleaning rounds, cool room issues, maintenance requests, committee visibility, and multiple manager handovers.

When this work is spread across paper, spreadsheets, whiteboards, and group chats, small misses become operational risk.

Scope

What PublicanOps helps clubs manage

Venue areas

  • Main bar
  • Sports bar
  • Bistro
  • Gaming room
  • Function rooms
  • Toilets and amenities
  • Cellar and cool rooms
  • Outdoor terraces
  • Back-of-house spaces
  • Plant and maintenance areas

Operational processes

  • Opening and closing checks
  • Cleaning rounds
  • Gaming room floor checks
  • Bistro readiness
  • Function setup and reset
  • Maintenance requests
  • Asset inspections
  • Compliance logs
  • Shift handovers
  • Manager reports

Assets

  • Chillers and fridges
  • Bar taps and post-mix systems
  • Gaming machines
  • Kitchen equipment
  • AV and screens
  • HVAC and plant
  • Cleaning equipment
  • Furniture and function assets

How it works

How PublicanOps works for clubs

Tasks can be scheduled by room, role, shift, or asset. Staff complete checks on mobile or tablet, Duty Managers see live progress, and Operations Managers review missed checks, open issues, and recurring trends. Faults stay connected to asset history, and handovers carry unresolved items forward so the next team doesn't start blind.

01

Inspect

Inspect venue areas, assets, and recurring tasks.

02

Assign

Assign the right work to the right team or role.

03

Complete

Complete checks, log faults, attach notes, and capture evidence.

04

Report

Report on missed work, open issues, asset history, and shift performance.

Platform fit

One platform across the entire venue

01

Asset & maintenance management

Track repairs, preventive maintenance, contractor activity, and asset history in one place.

02

Gaming operations

Log machine faults, floor checks, compliance workflows, and technician requests.

03

Bistro & venue operations

Coordinate front-of-house issues, equipment faults, cleaning, and operational tasks.

04

Functions & events

Manage event readiness, room setup, operational checklists, and post-event resets.

05

Communication & accountability

Keep managers, staff, and contractors aligned with real-time updates and workflows.

Built for every role

Role-based benefits

General Manager / CEO / Club Secretary

  • Whole-venue visibility without chasing every department
  • Better evidence of operational standards
  • Stronger reporting for leadership and committees
  • Reduced reliance on individual memory

Operations Manager

  • Standardised routines across rooms and teams
  • Fewer missed checks and handover gaps
  • Better visibility of recurring issues
  • Easier rollout of operating procedures

Duty Manager

  • Live run sheet for every shift
  • Clear view of what is due, done, missed, or escalated
  • Easier handover to the next manager
  • Less time chasing updates

Maintenance / Facilities

  • Faults linked to assets and venue areas
  • Better service history
  • Clearer maintenance priorities
  • Fewer vague repair requests

Gaming / Compliance

  • More consistent gaming room checks
  • Machine faults and incidents recorded clearly
  • Better follow-up visibility
  • Stronger operational trail across shifts

Workflows

Common club workflows

  • Daily venue opening run
  • Gaming room floor walk
  • Bistro service readiness check
  • Function room setup and reset
  • Toilet cleaning rounds
  • Chiller and cool room checks
  • Maintenance fault reporting
  • Duty Manager handover
  • Venue shift report

Why it fits

Why PublicanOps fits clubs

  • Built around physical venues, not generic office tasks
  • Reflects rooms, roles, shifts, and assets
  • Designed for recurring checks and follow-ups
  • Practical for frontline hospitality teams
  • Connects faults to asset history
  • Carries unresolved items into the next shift

Suggested trial

Suggested free trial setup

Recommended

Gaming room + Duty Manager handover

  • High operational value
  • Clear recurring checks
  • Visible faults and follow-ups
  • Strong manager accountability

Alternative trial options

  • Bar opening and closing routine
  • Whole-venue cleaning rounds
  • Function room reset workflow
  • Chiller maintenance log

Bring your club's daily operations into one live system.

PublicanOps helps clubs schedule recurring checks, assign tasks, track assets, capture faults, record handovers, and give managers better visibility across the whole venue.

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